Privacy Policy

Last Updated: March 13, 2026

1. Introduction

Welcome to HearWell Ecosystem. We are committed to protecting your personal information and your right to privacy. This privacy policy applies to all information collected through our mobile application (HearWell Ecosystem Apps).

2. Information We Collect

Personal Identifiable Information (PII)

We collect information that identifies you, such as your Name, Age, Gender, Mobile Number, and Address. This is used to maintain accurate IUT records within the hearing camps.

Health & Audiometric Data

As a hearing health application, we collect sensitive health information, including HearWell Response results (Hearing Levels in dB), Speech Recognition Test (SRT) results, and clinical feedback regarding your hearing health.

3. How We Use Your Information

To generate clinical hearing health reports.
To track hearing sensitivity changes over time (Multi-session tracking).
To provide aggregated, anonymous statistics for hearing camp operators.
To improve our screening algorithms and diagnostic accuracy.

4. Data Storage and Security

All data is stored on secure, private servers. We implement industry-standard security measures to protect your health information from unauthorized access, alteration, or disclosure. Access to your personal health data is restricted to authorized clinicians and administrators.

5. Data Sharing

We do not sell or rent your personal or health data to third parties. Your data is only accessible to the hearing health organization (Camps/Admins) under which you were registered for screening.

6. Your Rights

You have the right to request access to the data we hold about you, to request corrections to any inaccuracies, or to request the deletion of your records from our system. To exercise these rights, please contact your hearing camp operator or administrator.

7. Contact Us

If you have questions or comments about this policy, you may contact the HearWell Support Team through your organization's designated clinical head.